Originally Aired - Tuesday, February 7 • 1:30 PM - 2:30 PM
Create or Log in to My Show Planner to see Videos and Resources.
You do not have access to Session Resources.
{{chatBodyContent}}
Be sure to come back after the session starts to have access to session resources.
Location: B315
Title: Successful Call Centers: What the Data Reveals
Description: Call centers are a critical component for any HVAC service and replacement business. The main goal of the call center is to turn calls into booked jobs. However, utilizing data provided by ServiceTitan users, we find that there are many different variables that cause booking rates to fluctuate. Join us as we dive into the data to share recent trends, provide benchmarks for 2023, and offer guidance from top-performing businesses on how to get there.
Level: Entry Level
Type: Free Industry Sessions
Cost: FREE to all registered AHR Expo attendees
Create or Log in to My Show Planner to add notes.
